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Help that respects your time.

Open guidance built for your exact cabinet, browse owner resources, or contact Mectura directly.

Every Mectura arcade includes its own QR code. Scan it with your phone to open the online support page for that cabinet.

Mectura Start connects you to quick-start guidance, manuals, troubleshooting, and support information without searching for the right model.

Find practical guidance for controls, software, display settings, troubleshooting, care, and everyday use.

Your cabinet serial number connects Mectura to its original model, hardware, and configuration. That means faster, more accurate support built around your exact arcade—not generic troubleshooting or guesswork.

Customer order tracking

Enter the order number and email from your Stripe or EMT confirmation. Keep your order number handy—it is the fastest way to retrieve your build.

Can’t find your order number?

Enter the email used for your Stripe payment or EMT order.